Privacy Policy

Last Updated: November 2025

Perfection Body Shop & Auto Repair of Naples (“Perfection,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perfectionbodyshop.com, schedule an appointment, or interact with us online.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect
A. Personal Information You Provide
- Name
- Email address
- Phone number
- Vehicle information (make/model/year, service needs)
- Insurance details (if shared for estimates)
- Any additional message or attachments you provide

B. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages viewed and time spent on the site
- Referral URLs
- Cookies and analytics data

C. Payment Information
Payment details are processed securely by our payment partners. We do not store credit card numbers.

2. How We Use Your Information
- Provide estimates and respond to inquiries
- Schedule appointments and communicate about your service
- Deliver the services you request
- Process payments
- Improve our website and user experience
- Send updates and customer-service messages
- Maintain internal records and meet legal obligations
- Run analytics and advertising campaigns

We do not sell your information.

3. How We Share Your Information
We may share your information with:
- Service providers (hosting, email/SMS, analytics)
- Insurance partners (with your consent)
- Payment processors
- Legal authorities when required

4. Cookies & Tracking Technologies
We use cookies for analytics, user experience improvements, and advertising optimization. You can disable cookies in your browser settings.

5. Data Storage & Security
We use secure servers, encrypted communication, and restricted-access systems to protect your information.

6. Your Rights
You may request to access, update, delete, or opt out of marketing communications at any time by emailing info@perfectionbodyshop.com.

7. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our site.

8. Children’s Privacy
We do not knowingly collect information from children under 16.

9. Updates to This Policy
We may update this Privacy Policy, and changes will be posted on this page.

10. Contact Us
Perfection Body Shop & Auto Repair of Naples
Email: info@perfectionbodyshop.com
Phone: (239) 431-5818
Naples, Florida